Case Supervisor

Job title: Case Supervisor

Firm: Uplift People in Christ

Anticipated wage: $18 – 25 per hour

Pay in: USD

Location: Baltimore, MD

Job date: Tue, 03 Might 2022 07:59:28 GMT

Firm Website:

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Job description:
JOB TITLE: Case Supervisor

PROGRAM: Group Wellness Heart Outpatient Psychological Well being Clinic


SUPERVISED BY: Scientific Supervisor

COMPENSATION: $18 – $25 per hour payable biweekly commensurate on expertise.

WORK SCHEDULE: Monday – Friday from 8:00 AM to five:00 PM.

ANTICIPATED TRAVEL: 5% of the time. There isn’t any extra compensation for journey.

SUMMARY OF POSITION RESPONSIBILITIES: We’re looking for a Case Supervisor to help individuals served apply for and acquire all relevant entitlement packages and entry different wanted companies and sources as acceptable in collaboration with the therapy crew. The case supervisor will work in our fundamental workplace and is given the choice to render companies nose to nose or through telehealth (from workplace to the positioning the place the individual served resides). Case supervisor will meet with caseload of individuals served on Monday (8 hours), Tuesday (8 hours) and the morning of Wednesday (4 hours) of every week; then carry out administrative capabilities the remaining 20 hours of every week.

Obligations and Competencies

  • Achieve and keep an understanding of the appliance course of for the next Maryland and Federal entitlement packages: supplemental safety earnings (SSI), social safety incapacity earnings (SSDI), momentary incapacity help program (TDAP), momentary money help (TCA), supplemental vitamin help program (SNAP previously often called ‘meals stamps’), public help to adults (PAA), Medicaid medical transportation program, medical help (Medicaid), MTA mobility, social safety card, picture identification card, beginning certificates, supportive housing compliance.
  • Preserve a caseload of 20-25 people as assigned by Firm; assembly these people for service as medically essential (sometimes a minimum of as soon as weekly for 40 minutes). Throughout every session, advise individual served of standing on entitlements at the moment receiving, advise individual served of progress on any pending entitlement functions, collect data and functions from the individual served as wanted to help entitlement functions, reply any questions raised by the individual served concerning the appliance course of and/or advantages acquired.
  • Enter into ICANotes a case administration be aware for every session with an individual served coded appropriately on the date the session was performed in accordance with the latest compliance guidelines for the be aware sort. Video coaching on finishing case administration notes in icanotes could also be discovered at
  • Log fast notes in ICANotes for any work / updates on instances managed.
  • Full finish of day productiveness log.
  • Monitor software / profit standing with redetermination dates and profit quantities on entitlements tracker spreadsheet in real-time; making updates on the enterprise day acquired as wanted.
  • Help individuals served with sustaining compliant with supportive housing companies by helping accounting workplace with facilitating the gathering and monitoring of residential and/or meal service funds as acceptable.
  • Coordinate and supply care that’s secure, well timed, efficient, environment friendly, equitable, and consumer centered.
  • Deal with case assignments, draft service plans, overview case progress and decide case closure.
  • Assist purchasers obtain wellness and autonomy.
  • Facilitate a number of care elements (case coordination, data sharing, and many others)
  • Assist individuals served make knowledgeable choices by performing as their advocate concerning their medical standing, wants and entitlement choices.
  • Accompany individuals served on interviews with businesses that present entitlements as essential.
  • Develop efficient working relations and cooperate with therapy crew all through all the case administration course of.
  • Organize abeyances with social companies, well being and governmental businesses.
  • Take the additional mile and work together with individuals served to maintain monitor of their progress and to make sure satisfaction.
  • Report instances data, full precisely all essential kinds and produce statistical reviews. Preserve the digital file of all paperwork pertaining to entitlements coordination for every individual served.
  • Promote high quality and cost-effective interventions and outcomes.
  • Assess and deal with motivational and psychosocial points.
  • Adhere to skilled requirements as outlined by protocols, guidelines and laws.
  • Take part in weekly particular person supervision / group supervision with medical supervisor.
  • When scheduled for disaster responsibility, be out there on-call to purchasers within the occasion of a psychological well being disaster; offering direct intervention over the telephone, nose to nose, or through telemedicine the place essential. On the identical day disaster service is rendered, doc disaster intervention companies rendered within the icanotes software program and notify the supervisor.
  • Help supervisor with work associated requests.
  • Schedule individuals served for periods a minimum of 1 week to 1 month in superior. Remind individual served of subsequent go to at every go to. Enter appointments into ICANotes calendar.
  • Collaborate with and function program POC for exterior therapy suppliers and out of doors businesses as wanted.
  • Accountable for following laws of COMAR, CARF, another regulatory physique, and firm insurance policies/ procedures associated to service supply and documentation and co-facilitating orientation of all new hires to those as properly.
  • Assist the upkeep of a secure surroundings by taking part in trainings and drills as requested.
  • Preserve confidentiality of data referring to consumer’s therapy.
  • Take part in exterior and inner audits/surveys (CARF/CSA/OHCQ) as directed by supervisor.
  • Participates in high quality assurance and efficiency enchancment plans by finishing periodic audits or different actions to make sure regulatory compliance and/or enhance service supply.
  • Guarantee medical director or medical social employee overview and co-sign entitlement functions as required.


  • Confirmed working expertise in case administration, together with as a nurse, medical, psychological well being care supervisor or a associated job
  • Glorious information of case administration ideas, healthcare administration and reimbursement
  • Earlier expertise with psychological elements of care
  • Efficient communication expertise
  • Glorious organizational and time administration expertise
  • Familiarity with skilled and technical rising information
  • Downside fixing expertise and talent to multi-task
  • Compassionate with teamwork expertise
  • Present license, certification or registration
  • BS diploma in associated healthcare subject


  • Possess a minimum of an affiliate diploma in counseling, psychology, social work, or well being associated subject (Interns and college students pursuing such levels might present companies beneath this scope by means of contract with the upper studying establishment solely)
  • 1-year expertise in case administration, psychological well being counseling or substance use dysfunction associated counseling


Should be Maryland licensed or licensed in one of many following disciplines:

  • Licensed Graduate Skilled Counselor (LGPC), or
  • Licensed Scientific Skilled Counselor (LCPC), or
  • Licensed Scientific Alcohol & Drug Counselor (LCADC), or
  • Licensed Graduate Alcohol and Drug Counselor (LGADC), or
  • Licensed Affiliate Counselor – Alcohol & Drug (CAC-AD), or
  • Licensed Supervised Counselor – Alcohol & Drug (CSC-AD), or
  • Alcohol & Drug Trainee (ADT), or
  • Licensed Licensed Social Employee – Scientific (LCSW-C), or
  • Licensed Licensed Social Employee (LCSW), or
  • Licensed Grasp Social Employee (LMSW), or
  • Licensed Bachelor Social Employee (LBSW), or
  • Registered Nurse Psychotherapist, or
  • Scientific Nurse Specialist, or
  • Licensed Marriage and Household Therapist (LMFT), or
  • Licensed Psychologist, or
  • Registered Psychology Affiliate, or
  • A pupil intern in one of many disciplines.

PHYSICAL DEMANDS: Commonly stroll, stand or stoop; often raise, carry, push, pull or in any other case transfer objects weighing as much as 25 kilos; and frequently drives a motorized vehicle.

WORKING CONDITIONS: Work is carried out in an workplace, in consumer’s houses or in the neighborhood; Work exposes incumbent to contagious or infectious illnesses; Work might expose incumbent to harmful and unstable conditions; which might end in bodily damage.

DISCLOSURES: The precise statements proven in every part of this job description usually are not supposed to be all inclusive. They signify typical parts and standards thought-about essential to carry out the job efficiently. The job’s duties/duties could also be modified and/or expanded over time. Group Wellness Heart will inform the personnel member when modifications within the respective job description are made.


I’ve learn and perceive the duties / bodily necessities indicated on this contracted job description and acknowledge that I’m able to carry out these duties with or with out affordable lodging. I perceive that failure to stick to those duties may very well be grounds for disciplinary motion as much as and together with termination of service contract.

Apply for the job now!

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