Buyer Service Advisor

Job title: Buyer Service Advisor

Firm: Caliber Collision

Anticipated wage:

Pay in:

Location: Denton, TX

Job date: Wed, 04 Might 2022 07:59:59 GMT

Firm Web site:

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Job description:
Service Heart Denton

Job Abstract

Present World Class Buyer Service Expertise to all Caliber clients on the cellphone, in particular person and all through the whole restore course of; present administrative help to the day by day operations of the middle

Important Job Duties

  • Correctly greet clients in particular person or on the cellphone, decide their wants, and instantly reply by offering steering and help as required.
  • Deal with walk-in buyer pay estimates, adjusted declare estimates, and preliminary DRP and/or DRP drive-in estimates as/if assigned. Put together estimates, seize repairs, pre-order components, or schedule repairs as wanted. Comply with up on non-captured repairs
  • Exhibit competence in all areas of Buyer Service, Consumer Administration, Restore Administration, and Ranges 1-3 Collision Injury Estimating
  • Successfully talk with clients, shoppers, teammates and distributors to make sure appropriate and environment friendly repairs whereas adhering to all Caliber and shopper tips and SOPs
  • Help Service Advisors by dealing with drop-offs, mapping/marking and photographing autos, arranging buyer transportation, making ready paperwork and performing lively buyer deliveries
  • Successfully make the most of all laptop applications associated to Caliber’s Buyer Service, Consumer Administration, Restore Administration, and Ranges 1-3 Collision Injury Estimating
  • Different duties as assigned


  • Highschool diploma or GED
  • Should be not less than 18 years of age
  • Should have a sound driver’s license and be eligible for protection below firm insurance coverage coverage (Not an excluded driver)
  • Potential to successfully talk with others, oral and written Robust gross sales orientation
  • Group and multi-tasking abilities, good time administration and the flexibility to adapt simply to fast-paced atmosphere

Bodily Necessities / Working Circumstances

Place relies in a standard store atmosphere. Every day exercise might encompass: bodily exercise comparable to reaching beneath and above shoulder stage, kneeling, bending, squatting and stooping to examine repairs, lifting and carrying objects over 50 kilos in addition to sitting and standing for prolonged intervals of time in the course of the estimating and disassembly course of. The working atmosphere consists of; publicity to fumes, chemical compounds and dirt, together with excessive ranges of noise and subjectivity to climate situations each inside and out of doors. As well as, an everyday exposer to work close to mechanical components. Caliber emphasizes a compulsory requirement to put on protecting tools when vital. Visible acuity to find out the accuracy and thoroughness of the work assigned is a should.

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